Help
Quick answers for guests and parents. Still stuck? Email us.
Replying to an invitation
- Open the invitation link and choose Yes, Maybe or Can’t go. You don’t need an account.
- To change your answer, open the same link on the same phone and send it again — your earlier reply is updated, not duplicated.
- Sharing a phone? Tap RSVP for someone else so each family gets its own reply.
- Questions about the party itself (time, place, food or allergies) are best sent to the host — add them in the note when you reply.
- If the link says the invitation wasn’t found, the host may have turned it off or made a new one. Ask them for the latest link.
Planning a party
- Plans and what each one includes are on the pricing page. Paid plans are a one-time payment for your account, processed by Dodo Payments.
- Forgot your password? Use Forgot password? on the sign-in page.
- Want your account and party data deleted, or a copy of it? Email us from the address you signed up with and we’ll take care of it.
Contact us
Email magicalbirthdayplanner@gmail.com. For a payment question, include the email address you signed up with.
See also our Terms and Privacy Policy.